HAVE A QUESTION???

Can't find what you are looking for?  Well, you've come to the right page. The most frequently asked questions are listed below, grouped by category. 

If you don't find an answer to your question, please contact us.

Question:  Do you rent your products?
Answer:  No. We are a manufacturing company. We leave the rentals to our customers.

Question:  What comes included in the purchase price of a bouncer?
Answer:  All Bouncers include: Bounce Unit, Deluxe Child Safe 1hp Blower with On/Off Switch, 4 Stakes, 2 Tie Down Straps, Repair Kit with Instructions, Safety Rules Banner, Business Card Holder Sewn onto Unit, Free Use of Our Rental Contract ($5000 Value) and 2 Year Warranty on the Inflatable and Blower. (One year warranty for Indoor Facility use.)

Question:  What is the turn around time once an order is placed?  
Answer:  If the units are in stock, Immediate Delivery is available. If unit is not in stock, approximately 2 to 4 weeks on most units.

Question:  What is the warranty on your Inflatables?
Answer:  We have the Best Warranty in the Industry, 2-Years on all Inflatables and one year on all indoor facilities. We pay the freight both ways for repairs within the 48 continental states!

Question:  How long can I expect my Inflatable to last?
Answer:  Our Units can last anywhere from 7 to 10 years depending on the care, maintenance and usage of the unit.

Question:  Do I need Insurance for this type of Business?
Answer:  We strongly recommend you purchase Liability Insurance for your protection.  We have a list of Inflatable Insurance Companies you can contact with reduced rates. Just call us and we will be happy to supply you with it.

Question:  What kind of deposit do I need?
Answer:  We require a 50% deposit on all orders.

Question:  Can I run the Business out of my house?
Answer:  Yes you can and most people start out that way.

Question:  How long will it take to re-coup my Investment?
Answer:  Depending on the rental fee charged, your return on Investment normally happens in three months.

Question:  How big is the unit when it rolled up?
Answer:  Our Moon Bounces rolled up are approximately 48 inches tall, 24 inches in diameter and look like a tall sleeping bag. Other inflatables vary.

Question:  What kind of vehicle do I need to transport the units.
Answer:  Our units can be transported in a variety of vehicles:  Pick-up Trucks, Station Wagons, Vans or a small Utility Trailer.

Question:  What forms of payment do you accept?
Answer:  We accept cash, checks, money orders, wire transfers, and most major credit cards.

Question:  Do you offer volume discounts?
Answer:  Yes we do, the more units you purchase at one time, the bigger the discount.

Question:  What size are your units?
Answer:  The inflatables vary depending on the units you purchase.

Question:  What kind of Vinyl is used.
Answer:  We only use the finest quality Comercial Grade 18.5oz coated Vinyl.  We never use laminated material.