HAVE A QUESTION?

Can't find what you are looking for? The most frequently asked questions are listed below, grouped by category. There’s also lots of good information for business owners on our Blog.

If you don't find an answer to your question, please contact us.

FREQUENTLY ASKED QUESTIONS

OUR UNITS

How long has eInflatables been making inflatables?
We’ve been making high-quality, safe inflatables for more than 20 years. All our inflatables are made in the U.S. using only the best materials.  Learn more about our history.

Does eInflatables rent their products?
No, we do not offer rentals. We are a manufacturing company, and we leave the rentals to our customers.

If you are looking to rent inflatable units for an upcoming event, learn what to look for in a rental company.

What comes included in the purchase price of an eInflatables bouncer?
All of our Bouncers include:

  • The bounce unit
  • A deluxe child-safe 1hp blower with an on/off switch
  • 4 stakes
  • 2 tie down straps
  • A repair kit with instructions
  • A safety rules banner
  • A business card holder sewn onto the unit
  • Free use of our rental contract ($5000 value)
  • 2 year warranty on the inflatable unit and blower (One-year warranty for indoor facility use)

What comes included in the purchase price of all of eInflatables’ other units?
All of our other inflatables include:

  • The inflatable unit
  • A deluxe child-safe 1hp blower with an on/off switch and a 20' cord attached
  • 4 stakes
  • 2 tie down straps
  • A repair kit with instructions
  • A safety rules banner
  • A business card holder sewn onto the unit
  • Free use of our rental contract ($5000 value)
  • 2 year warranty on the inflatable unit and blower (One-year warranty for indoor facility use)

What kind of deposit do I need to purchase from eInflatables?
We require a 50% deposit on all orders. Learn more about which products are best for your business.

What is the turnaround time once an order is placed? 
If the units you have ordered are in stock, immediate delivery is available. If a unit is not in stock, we will need to make it in our California manufacturing facility. You can expect a turnaround time of approximately 2 to 4 weeks on most units.

What forms of payment does eInflatables accept?
We accept cash, checks, money orders, wire transfers, and most major credit cards. If you want to learn about financing options, read here or call us at 800-988-3396 and we can walk you through the process.

Does eInflatables offer volume discounts?
Yes we do. The more units you purchase at the same time, the bigger the discount you will receive. Learn about the right units for your business, whether you are a small, medium or large company.

What is the warranty on eInflatables’ inflatable units?
We have the best warranty in the industry: 2-Years on all inflatables and one year on all units for indoor facilities. We pay the freight both ways for repairs within the 48 continental states. Read more about our outstanding warranty.

How long can I expect an eInflatables Inflatable unit to last?
Our units can last anywhere from 7 to 10 years depending on the care, maintenance and usage of the unit. To get maximum lifespan out of your units, it is important to care for them properly. Learn more about best practices. 

What kind of vinyl does eInflatables use?
All of our inflatables are built using only the finest quality commercial grade 18.5oz coated vinyl. We never use laminated material in any of our products.

What size are eInflatables’ units?
Our inflatables vary depending on the design. Take a look at our best-selling products.

How big is each inflatable unit when it’s rolled up?
eInflatables moon bouncers are approximately 48 inches tall and 24 inches in diameter when rolled up. They look like a tall sleeping bag and can easily be stored in your garage. Other inflatables will vary in size. Learn the proper technique for rolling your inflatables here. 

YOUR BUSINESS

How do I get started with an inflatable rental business?
There’s a lot know about starting your own inflatable rental business. At eInflatables, we want to be your partner as you set up and grow your company. We’ll be there to guide you from the purchase of your first unit, until all your revenue goals are exceeded. We provided lots of great information for business owners.

But what sets us apart from other companies is our hands-on approach with our customers. Many of our consultants have owned inflatable rental businesses themselves. They can help you get set up the right way. Call us at 800-988-3396 and one of our consultants can help you pick out one of our “getting started” packages.

Do I need insurance to run an inflatable rental business?
We strongly recommend that you purchase liability insurance for your protection. Learn more about why liability insurance is important.

We maintain a list of insurance companies that offer reduced rates for our customers. Call us at (800) 560-0719 and we will be happy to supply you with it.

Can I run an inflatable rental business out of my house?
Yes, you can. In fact, most people start out that way. Many of our consultants have run their own inflatable rental businesses and can advise you on the best way to get started. Call us at (800) 560-0719 to speak to someone who can help. 

Or, browse this section on our website to learn more tips for setting up your business.

How long will it take to recoup my investment in the business?
Depending on the rental fees you charge, your return on investment generally happens within three months. Learn more about how to set the pricing for your business.

What kind of vehicle do I need to transport my inflatable units?
Any eInflatable unit can be transported in a variety of vehicles, including pickup trucks, station wagons, vans or small utility trailers. Learn more about vehicle requirements, and helpful equipment for hauling inflatable units.